Privacy Policy

Last updated: 2 July 2026

This Privacy Policy explains how The Joinery Co. (Northallerton) Ltd (“we”, “us”, “our”) collects, uses and protects your personal data when you visit this website or contact us about a project. We act as the “controller” of your personal data under the UK GDPR and Data Protection Act 2018.

Who we are

The Joinery Co. (Northallerton) Ltd
Company No. 15565327
Unit 7B, 1 Leeming Lane, Northallerton, DL7 9AT
Email: [email protected]
Phone: 07967 219220

Personal data we collect

Contact details such as your name, email address, phone number and location when you submit an enquiry or contact us directly.
Project details you choose to provide, such as the type of joinery, cabinetry, furniture, renovation or interior work you are interested in.
Technical data your browser may send as part of normal website operation, such as IP address, browser type and basic server logs handled by our hosting provider.

How we use your data

To respond to enquiries and discuss your potential project with you.
To provide quotes, appointments and project communication where you ask us to consider work.
To manage business records where required for accounting, legal or administrative purposes.
To keep the website secure and functioning through basic hosting and server operation.

We do not sell your personal data. We do not add you to a mailing list without your explicit consent.

Contact forms

Enquiries submitted through our contact form are handled by Netlify Forms and delivered to us by email. This allows us to receive and respond to your enquiry. We also store correspondence in our email system, Google Workspace.

Sharing your data

We only share personal data with trusted providers where needed to operate the website, manage enquiries or run the business. This may include website hosting, form processing and email services. They process data under appropriate safeguards. We do not sell your personal data.

International transfers

Some providers, such as website hosting or email services, may process data outside the UK. Where this happens, we rely on lawful transfer mechanisms and appropriate safeguards to protect your data.

Data retention

We keep personal data only for as long as necessary for the purposes described above, including to respond to enquiries, manage potential work and meet legal, accounting or reporting requirements. Enquiry emails are normally retained for up to 24 months unless a longer period is required by law or for business record purposes.

Your rights under UK GDPR

You have the right to:

Access the personal data we hold about you.
Ask us to correct inaccurate personal data.
Ask us to delete your personal data where appropriate.
Restrict or object to certain processing.
Withdraw consent where processing relies on consent.
Lodge a complaint with the UK Information Commissioner’s Office (ICO): ico.org.uk.

To exercise your rights, contact us at [email protected].

Cookies

This website may use small text files known as cookies to ensure the site functions correctly. These are classed as essential cookies and do not require consent under UK law.

We do not use marketing or advertising cookies. We do not currently use third-party analytics. If optional analytics or tracking cookies are added in future, we will update this policy and display a cookie consent banner if required.

You can control or delete cookies at any time through your browser settings. For more details, visit ico.org.uk – Cookies.

Security

We use reasonable technical and organisational measures to protect your personal data. However, no internet transmission or storage system is completely secure.

Children

Our services are intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it where appropriate.

Third-party links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date above. Please review it periodically.

Contact

Questions about this Privacy Policy? Email us at [email protected] or write to the address above.